The welfare and protection of children and young people is everyone's responsibility.
If you suspected a child or young person was at risk of abuse, would you know what to do? If you are worried about a child in any way, we are here to help.
If a child is in immediate danger, left alone or missing, you should contact the police directly and/or an ambulance using 999.
If there is no immediate danger but you are concerned about a child’s welfare then contact the Northamptonshire Multi Agency Safeguarding Hub (MASH), the contact details are below.
What happens when you raise a concern?
When you raise a concern about a child’s welfare, your call or email goes to our dedicated team of child protection professionals, known as the Northamptonshire Multi-Agency Safeguarding Hub (MASH).
Over 60 people from different organisations work together in the team, including social care, police, NHS, education, and probation services.
By working together as a team, we're able gather and collate information quickly to make informed decisions about the risks posed to a child and to decide on the most appropriate response.
How does the MASH work?
- If we decide that a child is suffering or is likely to suffer serious harm, we share and use information to help us to decide on the best course of action
- This is likely to include more detailed enquiries by social workers and the police from our MASH Child Protection Team
- If we decide that a case does not meet the threshold for significant harm and doesn't need social care involvement, we will highlight other support available to the family
- We will tell you if an enquiry is taking place but we won't be able to share specific details due to the confidential nature of this work
Multi Agency Safeguarding Hub (MASH) Contact Details:
Call: 0300 126 1000 (extended opening hours)
If you are a member of the public and you do not wish to give your name to the MASH or NSPCC, you do not have to. If you do give your name, you can ask that your identity is not revealed to the parents/carer of the child concerned.
If you are a professional, please note you are required to disclose your name and organisation by law, which will also have to be disclosed to the person with parental responsibility. The only acceptation to this is if you feel it will put the child at further risk of harm, in this instance, you need to state you are a professional at the start of the call and it has to be agreed with the person you have called that you don’t have to disclose their name/organisation in this instance.
Also please see the inter-agency procedures and referral form below:
To make a referral please access the online referral form at: Multi Agency Online Referrals Form
The safest and quickest way to submit a referral is by using the online form, however if you would prefer you can use the word or PDF referral forms below:
- Multi Agency Referral Form (WORD)
NOTE: If you are using pre-Office 2007, you will need to navigate to the 'Tools menu' and select 'Unprotect document', this will allow you to change the default values.
- Multi Agency Referral Form (PDF)
Useful safeguarding Information can also be found in the link below:
- Recognition and Referral of
Possible Child Abuse
A guide to safeguarding children in Northamptonshire
- Child Exploitation and Online Protection (CEOP) Centre
- NSPCC National Helpline Tel: 0808 800 5000
- Childline Tel: 0800 1111